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Office Printers, Photocopiers, Scanners, Multifunction Devices (MFDs)
Enhance Efficiency with Our Managed Printer Services
At XRX Business Centre, we provide businesses in Townsville and North Queensland with top-tier office printers, photocopiers, scanners, and multifunction devices (MFDs), backed by our expert-managed print services. As an authorised FujiFilm Business Innovations Dealer, we ensure seamless integration of advanced, reliable, and competitively priced office equipment tailored to meet your unique needs. Whether you're looking to purchase outright or lease, our solutions are designed to enhance efficiency and reduce costs, offering personalised support every step of the way.
With over 40 years of experience and the largest team of printer and photocopier technicians in Townsville, we are committed to delivering ongoing support, ensuring your business stays equipped for the future.
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Did you know we are leaders in Office Equipment
Office Printers that can Photocopy & Scan
XRX Business Centre offers a Large Range of Production Equipment, Wide Format Printers, Office Printers, Scanners and Business Photocopiers. All our devices are backed by Fuji Film Business Innovation (Previously Fuji Xerox) unique 3-year Customer Satisfaction Guarantee.
We help you overcome workplace obstacles with smarter printers (Multi-Function Devices - MFDs) that perform multiple tasks, reliably and securely, saving you time and money.
Our office printers do so much more than print. We provide tailored solutions to reduce daily manual tasks along with human errors.
At XRX Business Centre we understand speed is crucial for businesses. In this fast-paced environment, our printers and managed printer services enable your business to be agile and stay ahead.
We focus on
INNOVATION
Whatever print solution you choose, we ensure they are fully supported by our inhouse printer experts.
Market Leading
TECHNOLOGIES
Our printers feature market-leading technologies that ensure exceptional performance, reliability, and efficiency for all your business printing needs.
On-site
PRINTER TRAINING
We provide free on-site training to ensure you maximise the benefits of the leading technologies included with your printers.
Flexible
MAINTENANCE
Our maintenance agreement (available with all printers), is tailored to your individual needs, and designed to provide you with peace of mind.
Managed Print Services
Optimize Your Office Printer Solutions
At XRX Business Centre, our Managed Print Services (MPS) provide exceptional colour and print quality, ensuring your work stands out. Equipped with intelligent software drivers and AI-powered data capture, our print solutions streamline your workflows, automating manual tasks and allowing your team to focus on strategic business objectives.
Why Choose Managed Print Services?
Managed print services offer multiple benefits for your business, including:
- Increased Efficiency: Your team experiences seamless integration with high-performance printers, allowing them to work faster and smarter.
- Cost Reduction: Eliminate waste and reduce operational costs with optimized printer usage and fewer inefficiencies.
- Top-Quality Printing: Enjoy superior print quality for all business needs, backed by cutting-edge technology.
- Expert Support: Our team of printer specialists is always available, ensuring your devices run smoothly without downtime or interruptions.
Secure Your Business with XRX Office Equipment
Our managed print solutions go beyond just printing. We help you improve security, reduce costs, and provide continuous expert support, so you can focus on your core business activities without worrying about your office equipment.
Cost and Fleet Management Solutions
Monitor and Control Printing Costs with Ease
Our Cost and Fleet Management Solutions give you full visibility and control over your printer fleet, helping you reduce costs and optimize efficiency across your business.
- Accountability: Track and allocate printing costs to specific departments or users, ensuring every print job is accounted for.
- Personalization: Customize printer settings and usage permissions based on team or individual needs, improving workflow and efficiency.
- Transparency: Gain complete insight into your printing operations with detailed reporting, allowing you to manage expenses and make informed decisions.
With XRX Business Centre, managing your entire printer fleet has never been easier. Streamline your operations while reducing unnecessary expenses.
Remote MFD Health Check
Enhance Device Effectiveness and Minimize Downtime
Our Remote MFD Health Check service leverages predictive management to ensure your devices operate at peak performance. By monitoring device health, we can identify potential issues before they escalate, significantly reducing unplanned downtime.
- Smart Help and Remote Assistance: Access immediate support with less waiting time, ensuring your operations run smoothly.
- Onsite Support: Should you require onsite assistance, rest assured that XRX Business Centre boasts the largest service team in Townsville. Our experienced technicians are ready to respond quickly, getting you back up and running in no time.
With our proactive approach to device management, you can focus on your business while we take care of your printers.
Secure Print and Scan
Protect Your Business from Data Breaches
At XRX Business Centre, we prioritise your data security with our comprehensive secure print and scan solutions, designed to ensure zero data leakage and prevent unauthorised access.
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Encrypted Printing: Safeguard your sensitive documents with advanced encryption technology, ensuring that only authorized users can access printed materials.
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Encrypted Scanning: Protect your scanned documents during transmission, maintaining confidentiality and integrity from the moment of capture to storage.
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Authentication: Mitigate risks with robust employee login systems, fostering accountability and ensuring that only authorized personnel can access sensitive information.
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Audit Trail: Enhance security with real-time monitoring capabilities, providing you with a detailed audit trail of all print and scan activities for complete transparency.
With our secure print and scan solutions, you can confidently manage your documents while safeguarding your business from potential security threats.
Mobile Solutions and Cloud Connectivity
Empower Your Business with Borderless Workplaces
Transform your workplace into a more adaptive and flexible environment with our innovative mobile solutions and cloud connectivity features.
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Seamless Connectivity: Enjoy effortless integration with your smartphone, allowing you to print and scan directly from your device without any hassle.
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Integrated Secure Cloud Printing Services: Experience the convenience of secure cloud printing, enabling you to manage your documents efficiently while ensuring data protection.
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Easy Data Upload: Quickly upload data from your PC or mobile devices, streamlining your workflow and enhancing productivity.
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Secure Destination Printing: Print your documents securely at your chosen destination, ensuring your sensitive information is always protected.
With our mobile solutions and cloud connectivity, you can enhance your business's agility and collaboration while maintaining robust security measures.
Frequently Asked Questions
What is your best price for a business printer and photocopier?
We don't list prices on our website because our Account Management Team are experts in finding your business the best solution. Printing technology is changing fast and the setup you had 5 years ago may not be the ideal setup you need today.
For example, You may have had a printer per office in your business, however, with mobile and cloud printing, along with advances in printing security you may not need as many machines. Advances in page speed output also mean less queuing at printers to release print jobs so all of these improvements can be factored into the ideal setup for your business.
We offer no obligations, Free Audits of your office technology. Contact us today for a detailed solution for your business by our expert technical team.
Request A FREE AUDIT OF YOUR OFFICE TECHNOLOGY
How much does Toner Cost for an office printer?
What if you never had to pay for toner again? At XRX we know how important it is to have your machines running when you need them, and the impact they can have on your day when they don't. Our Managed services option includes toner, so you won't need to worry about toner running out and you won't need to worry about the ongoing cost of Toner.
My business is outside of Townsville, do you charge a travel fee to service our printer?
Our services area extends from Cardwell in the North to Bowen in the South and out to Mount Isa in the West. If your business has a service agreement with us, we do not charge for our support team to visit your site whether it be for maintenance or repair.
We love helping our customers, regardless of where you are located, we do not charge our customers with managed service agreements for the delivery of toner or drum replacements.
What is included in the XRX managed print service agreement?
XRX manages and maintains the full working liability of the printer device including, services, maintenance, toner, and drum replacements.
What is NOT included in the XRX managed print service agreement?
The agreement does not include paper or staples and does not cover natural disasters like fire or flood.
Can you take away the old photocopier device? What happens to the old machine?
XRX can absolutely take away your old machine. We have a longstanding commitment to environmentally responsible print management services and solutions and an end-of-life resource recovery program. At XRX, we Recycle 100% of our machines.
When a machine has finished its life:
- Our Qualified Technicians do a comprehensive inspection of the machine and remove and reuses any working parts
- The parts that can not be reused are given to E-Waste Recycling in Townsville
- What E-Waste Recycling cant recycle of the machine they give to Sims Metal Management as Scrap Metal for recycling
Read our sustainability program