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SMALL BUSINESS PHONE SYSTEMS
Save money and simplify your communication with the best business phone systems for small businesses.
A smart and simple solution for your business phone system that keeps you connected with your team and your customers. Our specialist voice experts are based locally and are here to help answer any questions or solve any problems with your phone system.
The Best Small Business Phone System
As a small business, your reputation is everything. You can’t afford to miss calls or suffer from poor call quality—you need the best business phone systems for small businesses to take control of your communications and serve your customers seamlessly.
At XRX, our office phone specialists deliver complete, cost-effective phone solutions that go beyond just the hardware. We’re your trusted business partner, dedicated to helping you maximise productivity and communicate more effectively.
Must-have small phone system features
XRX provides your small business with all the tools you need for effortless call management. Discover these essential phone features that no modern business should be without:
Call Anywhere
Experience the full functionality of a complete business phone system from your mobile device, allowing you to work seamlessly from any location.
Hunt Group
Route incoming calls to the appropriate phone line by prompting callers to select the purpose of their call, ensuring they reach the right department every time.
Auto Attendant
Automatically route incoming calls through an intelligent voice menu system, eliminating the need for a live operator or receptionist.
Voicemail to Email
Get your voicemail messages delivered directly to your inbox enabling you to listen on your computer or mobile device anytime, anywhere.
Music on Hold
Keep your callers engaged and reduce hang-ups by playing music and/or marketing messages while they wait to connect with the right representative.
Conference Calls
Host virtual meetings with multiple participants using our high-quality conference call system that ensures clear, reliable communication every time.
Call Recording
Enhance customer experience and streamline service by capturing and securely storing your telephone conversations as digital audio files.
Call Accounting
Monitor every call, track usage, and manage expenses seamlessly with our specialised software and hardware solutions.
XRX Small Business Phone Systems
XRX Business Phone Systems are engineered specifically for small businesses seeking a reliable small business phone system that drives growth. With our cutting-edge technology and unmatched local expertise, we deliver a robust communication solution that keeps you connected, enhances productivity, and boosts revenue. Our small business phone system offers crystal-clear call quality, advanced features, and seamless integration with cloud-based tools to support every stage of your operations. Experience the benefits of tailored service, proactive support, and a genuine commitment to your success. Choose XRX for your small business phone system and elevate your communication infrastructure to new heights.
What is the most popular phone system for small businesses in Townsville?
While there isn’t a one-size-fits-all answer, many small businesses in Townsville have found success with cloud-based VoIP systems—especially solutions like XRX Business Centre’s Access4 Business Phone Systems. These systems are popular because they offer reliability, advanced features, and are supported locally by experts who understand the unique needs of businesses in the Townsville region. If you're looking for a system that provides excellent call quality, scalable features, and seamless integration with modern collaboration tools, XRX Cloud-based phones are a trusted choice among small businesses across North Queensland.
As of the latest trends, some of the most popular small business phone systems in Australia include:
- Cloud-based VoIP solutions that offer flexibility, integration with other platforms, and easy scalability. This is a top choice for small businesses.
- Business Voice that offers affordable VoIP services, and reliable and cost-effective solutions, especially for small businesses that need straightforward phone systems.
- A highly secure and scalable phone system designed to boost productivity and enhance communications with easy-to-use features.
- A phone system that is easy to manage and comes with a flexible pricing model.
- A local managed service provider, with tailored solutions and exceptional local support.
XRX Provides reliable cloud communication with VoIP, PBX, and UCaaS features. Our small business phone systems come with great integration options suited for small and medium-sized businesses.
When choosing a phone system for your small business, it's best to consider specific needs like budget, required features, and potential for scalability.
Determining a single "most popular" small business phone system can be challenging, as many businesses have unique needs. However, what’s clear is that VoIP and cloud-based solutions are dominating the market. Many small businesses are turning to systems like XRX Business Phones for affordability, scalability, and advanced features. Additionally, local managed service providers, like XRX Business Centre, are highly regarded for our tailored solutions and exceptional local support, making us the preferred choice for small businesses in Townsville and North Queensland.

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