5 Big Problems Every Small Business Faces (And How XRX Business Centre Solves Them All)

Running a small business is no small task. From juggling operations to managing finances, small business owners are constantly faced with challenges that impact productivity, profitability, and growth. If you’ve ever felt like you’re doing everything at once and still not getting ahead, you’re not alone.

The good news? XRX Business Centre is here to help. With over 40 years of experience supporting small and medium-sized businesses, we understand the pain points business owners face every day. More importantly, we offer simple, effective solutions that save you time, money, and stress.

In this blog, we’re covering 5 of the most common small business problems and how XRX Business Centre can help you solve them. From slow printers to missed calls, if it’s been keeping you up at night, we have the solution.

Problem #1: Missing Important Calls (And Losing Revenue!)

The Pain:

Your phone is one of your most valuable business tools, but what happens when you miss a call? Missed calls = missed revenue. Relying on your mobile phone or an outdated office phone system is costing you opportunities.

The Solution:

XRX Business Centre’s Cloud Phone Systems help you stay connected no matter where you are. Whether you’re working in the office, at home, or on the go, you’ll never miss an important call again. Here’s how:

• Call Queues, IVR, and Hunt Groups: Route calls to the right person or department instantly.
• Cloud Flexibility: Take calls from your desktop, mobile, or tablet, no matter where you are.
• PCI DSS Compliance: Take secure payments over the phone without risking compliance fines.
• Custom Greetings & Auto-Attendant: Present a professional image, even if you’re a small team.

With our Zero-Touch Provisioning, we can set up your phone system remotely, so you’re up and running in no time.

Problem #2: Disjointed Hybrid Work & Poor Team Collaboration

The Pain:

Hybrid work is the new normal, but if your team is spread across the office, home, and other locations, collaboration becomes chaotic. Traditional meeting rooms just don’t cut it anymore.

The Solution:

With XRX Business Centre’s CommBox Interactive Screens and Collaboration Tools, you’ll bring your team together—no matter where they are. Here’s why businesses love it:

• One-Touch Meeting Join: Start video calls instantly—no tech troubles required.
• Interactive Whiteboard: Brainstorm ideas, sketch plans, and save notes to the cloud.
• Works with Microsoft Teams, Zoom, and Webex: No matter what platform you use, CommBox works.
• Crystal-Clear Displays: Available in sizes up to 98 inches—perfect for presentations.

Don’t wait for hybrid work chaos to slow you down. Add a CommBox Interactive Screen to your meeting room and make hybrid collaboration effortless.

Problem #3: Slow Internet (Or No Internet at All!)

The Pain:

Ever had a video call freeze during a critical client meeting? Slow internet isn’t just frustrating—it’s unprofessional. Worse still, internet outages can stop your business in its tracks, costing you time, money, and customer trust.

The Solution:

XRX Business Centre offers Aussie Broadband NBN to give you the fast, stable, and secure internet connection your business deserves. Here’s why it’s better than your current setup:

• Business-Grade Speeds: Get fast, reliable internet with no buffering or lag.
• 4G Backup: If your NBN drops out, our 4G backup kicks in automatically—so you stay connected.
• No Lock-In Contracts: Scale up or down as your business needs change.
• Local Support: Speak to a real human (not a robot) for help when you need it most.

If you’re frustrated with constant outages or slow speeds, switch to our Business Grade NBN and experience the difference.

Problem #4: Drowning in Paperwork & Wasting Time Searching for Files

The Pain:

Still shuffling through filing cabinets or digging through old email attachments to find that one document you need? It’s not just frustrating—it’s wasting valuable time. Studies show that employees spend up to 30% of their workday looking for information.

The Solution:

XRX Business Centre’s Document Scanning & Cloud Storage Services can turn your physical files into fully searchable digital documents. Here’s how it works:

• Optical Character Recognition (OCR): Makes every document searchable by keyword.
• Secure Cloud Storage: Access files from anywhere, at any time.
• Natural Disaster Protection: Fire? Flood? Cyclone? Your files are safe in the cloud.
• On-Site or Off-Site Scanning: We can scan your documents at our Townsville Print Centre or at your office.

Store your files in the cloud and access them remotely, so you can run your business from anywhere.

Problem #5: Wasting Time on Slow, Unreliable Printers

The Pain:

How many times have you needed to print a proposal or invoice only to be met with paper jams, toner issues, or slow print speeds? The time you spend troubleshooting printers could be better spent growing your business.

The Solution:

With XRX Business Centre’s FujiFilm Business Innovation Printers, Photocopiers, and Multifunction Devices (MFDs), you can wave goodbye to slow print speeds and endless error messages. Here’s how we solve it:

• Faster Print Speeds: Print large files quickly, so you never have to keep clients waiting.
• 3-Year Satisfaction Guarantee: Our industry-leading guarantee ensures you’re never stuck with an underperforming printer.
• Auto-Toner Delivery: Never run out of toner at the worst possible moment—we handle it for you.
• On-Site Support: Our local support team can troubleshoot issues remotely or in person.

Ask us about our Managed Print Services to automate toner refills, receive proactive maintenance, and keep your printers running at peak performance.

Why XRX Business Centre?

At XRX Business Centre, we’re more than just a tech provider—we’re your local partner in business success. Our mission is to make your business run faster, smarter, and more efficiently, while saving you time, money, and frustration.

Here’s why small businesses love working with us:

• Local Support, Local Experts: No overseas call centers. Just real people, right here in Townsville.
• Comprehensive Services: We’re your one-stop shop for printing, phones, NBN, and more.
• Proactive Maintenance: We solve issues before they slow you down.
• Custom Solutions for Small Businesses: Everything is tailored to your unique business needs.

Ready to Solve Your Biggest Business Problems?

If you’re tired of printer issues, missed calls, or dealing with slow internet, it’s time to take action. Don’t let old tech hold you back. XRX Business Centre has the tools, expertise, and local support to make running your business easier.

Here’s how to get started:

Contact Us: Get a free, no-pressure consultation on your business needs.
Custom Solutions: We’ll create a tailored plan to solve your biggest pain points.
Enjoy the Benefits: Watch your business run smoother, faster, and more efficiently.